Frequently Asked Questions
Everything you need to know about shopping with Dr. Brown's
How do I determine my size in Dr. Brown's apparel?
We provide a comprehensive size guide on each product page. Our garments are designed with a tailored fit; if you prefer a more relaxed silhouette, we recommend sizing up.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How should I care for my Dr. Brown's garments?
To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of each piece.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. You may contact customer support within 30 minutes of purchase to request changes, but we cannot guarantee modifications after that window.
Are your materials ethically sourced?
Yes, Dr. Brown's is committed to sustainability. We partner with certified manufacturers who adhere to fair labor practices and utilize eco-friendly textiles whenever possible.